2024/07/19 17:00 | ||
Thank you for using “Bandai Namco ID”. We are sorry to inform you that there is a problem with WebMoney payment, We apologize for any inconvenience this may cause to our customers. We apologize for any inconvenience this may cause. [Date and time of the outage] 2024/7/18 21:42 (UTC) *24 hour clock [Date and time of restoration] To be determined [Location of the problem] WebMoney payment (WebMoney) [Affected services] It is difficult or impossible to use WebMoney payment. Or it is not possible. [Future Flow of the Service] We will periodically report the status as an interim report when the system is restored, or even if the restoration is prolonged. The first interim report will be sent after about 1 hour, the second after about 3 hours, and the third after about 6 hours. After that, we will report as necessary, including when there is progress in the situation. If we detect a payment that may not have been processed correctly due to an error in communication, etc., we will contact you with the payment information, If we detect a payment that may not have been processed correctly due to an error in communication, we will contact you shortly with the payment information. *We will send a failure report even if the affected area is unknown in order to report the failure promptly. Please note that there may be cases in which your service is not affected as a result. *We will also contact you if the problem is caused by a system provided by an external payment institution. Thank you for your continued support of NAMCO BANDAI ID. NAMCO BANDAI ID Office |
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