Thank you for using “BANDAI NAMCO ID”.
We would like to inform you of the maintenance of the payment system.

Subject
Credit card payment

Date and time
(1) Wednesday, 2024/8/7 08:30 - 09:00 *24 hour clock
(2) Wednesday, 2024/8/7 13:45 - 14:15 *24 hour clock



[Contents]
System maintenance of Sumitomo Mitsui Card

[Impact]
During the above-mentioned time periods (1) and (2), a communication breakdown will occur (for about 5 minutes), and some SMCC transactions will be interrupted,
　(1) and (2) above, and some of SMCC transactions may be in error.

[Remarks]
The following error message will be displayed when an error occurs in each connection method.

≪Link type≫ The following error screen will be displayed.
　The following error screen will be displayed.

　The following error screen will be displayed: “The transaction details cannot be handled.
　　　Please re-enter the information with another card or contact your credit card company.


≪API type≫ The following error code will be returned.
　The following error codes are returned.

　The following error code will be returned: “10128999” (transaction details cannot be handled)
We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for your continued support of BANDAI NAMCO ID.

BANDAI NAMCO ID Office