Basic Information

Language
Bandai Namco ID Menu
9/17・24 [SBPS] Maintenance Notice
2024/09/06 18:00
Thank you for using “BANDAI NAMCO ID”.
We would like to inform you of the maintenance of the payment system.

[Subject]
Credit card payment (CAFIS Center)

[Date and time]
2024/9/17 9:00-14:00 (*24 hours)
2024/9/24 9:00-14:00 (*24 hours)

[Contents]
System maintenance of credit card payment (CAFIS Center)

[Impact]
During the maintenance period, a momentary disconnection (2 to 3 seconds/times) will occur several times, and credit card payment services may be unavailable,
During the maintenance, a momentary disconnection (2 to 3 seconds/times) may occur several times, and credit card payment may not be available.
 We apologize for the inconvenience, but please try again.

[Remarks]
The following error message will be displayed when an error occurs in each connection method.


 One of the following error codes will be returned.
10121999 (Credit center error)
10136999 (Other credit error)
10186999 (Payment institution system error)


 One of the following error screens will be displayed.
The following error message will be displayed: “An error has been detected at the credit center.
  Please try again or wait a few minutes.
Purchase Error
  There was an error with your purchase.
Purchase Error
  The transaction of your purchase has failed due to the following reasons
  An error has occurred at the payment institution.

We apologize for the inconvenience and appreciate your understanding.

Thank you for your continued support of BANDAI NAMCO ID.

BANDAI NAMCO ID Office

Back