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【Interim Report】9/5 Regarding the occurrence of a problem with some payment methods
2024/09/06 16:02
Thank you for using “BANDAI NAMCO ID”.

We are sorry to inform you that there is an ongoing failure in Credit 3D 2.0 (EMV 3-D Secure),
This may affect the payment services that you are using.

We apologize for any inconvenience this may cause to our customers.

[Date and time of the outage]
2024/9/5 18:25 (*24 hours)

[Date and time of restoration]
To be determined

[Location of the problem]
Web convenience store payment (computerized system)

[Affected services]
Seicomart and PAYG payment may not be available,
 If Seicomart and PAYG payment is not available, there may be a delay in the payment notification.

[Remarks]
・ 

[Future Flow]
We will periodically report the status as an interim report when the system is restored, or even if the restoration takes longer.

Thank you for your continued support of BANDAI NAMCO ID.

BANDAI NAMCO ID Office

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