Thank you for using BANDAI NAMCO ID.
We would like to inform you about the scheduled maintenance of the payment system.

[Target]
Credit card payments (Mastercard)

[Date and Time]
2024/10/24 (Thu) 11:00 - 2024/10/24 (Thu) 13:00 (PDT) (*24 hours)

[Details]
System maintenance for credit card payments (Mastercard)

[Impact]
During the above period, there may be a temporary communication interruption (up to 10 minutes), which could result in errors for some Mastercard credit card transactions.

[Remarks]
Merchants not using the Mastercard brand will not be affected.
The following errors may be displayed when an error occurs during connection:

≪Link Type≫
A system error screen may be displayed:
"We apologize for the inconvenience.
Due to heavy traffic, we are unable to process your request at the moment.
Please try again later, or after some time has passed. Thank you for your understanding."

≪API Type≫
Error code "10136999" (Other authorization error)

We apologize for any inconvenience caused and appreciate your understanding.

Thank you for your continued support of BANDAI NAMCO ID.

BANDAI NAMCO ID Office