Thank you for using Bandai Namco ID.

To better protect your account from unauthorized access and other security threats, we are gradually phasing out password-based login and introducing One-Time Password (OTP) Authentication.


"One-Time Password (OTP) Authentication" is a login method that requires you to enter the "verification code" sent to your registered email address.
If you are unable to receive emails, you will not be able to log in. Please make sure to check the following in advance:

[Can you still receive emails at your registered email address?]
- Make sure your registered email address is not an old address from a previous mobile device.
- Make sure your registered email address is not associated with an email service that has been discontinued.
- Make sure your mailbox is not full.
- Make sure you can receive emails from the "@bandainamcoid.com" domain.

[Whether your email address is registered]
- If you use only social login authentication or have a child account, your email address may not be registered.
- Please check and register your email address as soon as possible from the Basic Information page.

* At this time, login using your email address and password will continue to be available.
* We will provide another announcement regarding the transition schedule once it has been finalized.

Thank you for your understanding and cooperation as we continue working to provide a safe and secure experience for all users.

Thank you for your continued support of Bandai Namco ID.